Why you need a Town Names Skills Test
If you’re hiring for a position requiring geographical knowledge and skills in a call centre environment, then our specific Town Names Test could be exactly what you need to ensure your job applicants have what it takes before you recruit them. It’s fast, efficient and will give you confidence to make a smarter hiring decision. Or do you want to re-train your existing employees? Provide them with the relevant skills they need to improve their day-to-day work.
Overview of a Town Names Test
The Town Names assessment is a timed audio assessment that has been designed to assess the candidate’s ability to quickly and accurately record data into a digital address book focusing on a range of town names from within the UK, whilst simulating a call centre environment. Skills assessed include audio comprehension and accuracy.
Candidates are measured on their speed and accuracy when transcribing the data to the provided form.
This test is recommended for those in a Call Centre environment and audio record keeping is a requirement in the job role.
As well as our Town Names Test, there are several complementary tests that come under the Call Centre Tests module: