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Why do you need a Town Names Test?

If you’re hiring for a position requiring geographical knowledge and skills in a call centre environment, then our specific Town Names Test could be exactly what you need to ensure your job applicants have what it takes before you recruit them. It’s fast, efficient and will give you confidence to make a smarter hiring decision. Or do you want to re-train your existing employees? Provide them with the relevant skills they need to improve their day-to-day work.

Download the Town Names Test FactFile for further information.

Overview of Test

The Town Names assessment is a timed audio assessment that has been designed to assess the candidate’s ability to quickly and accurately record data into a digital address book focusing on a range of town names from within the UK, whilst simulating a call centre environment. Skills assessed include audio comprehension and accuracy.

Candidates are measured on their speed and accuracy when transcribing the data to the provided form.

Recommended Applications

This test is recommended for those in a Call Centre environment and audio record keeping is a requirement in the job role.

Complementary Tests

As well as our Town Names Test, there are several complementary tests that come under the Call Centre Tests module:


Sample Question Audio:

Brighton, Bristol, Bradford


Find out more on Town Names Test pricing,
benefits &
 a demo for your company


Town Names Test Factfile


Key skills measured:
  • Audio comprehension
  • Keyboard skills
  • Accuracy
  • Speed
Test Detail:
  • Audio test
  • 5 Minutes to complete
  • Practice available
  • Randomised delivery
Complementary Tests:
sample report- Town Names test

Sample Call Centre Town Names Test report

Sample Call Centre Town Names report to get a feel for the type of analysis you can receive from a candidate taking this test.

Report clearly shows the candidate’s percentage score, as well as giving them a percentile score against others in your organisation and worldwide.

Require bespoke adjustments to these tests?

All assessments can be adjusted to meet your specific needs. Bespoke activities often include the addition of organisation specific questions relating to specific software, company policies and procedures as well as the removal of questions if required.

To find out more about our bespoke assessments, click here.

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Skillarena have given us a fresh perspective on our workforce and the motivation to build upon attracting the right people through an engaging employer brand.
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Skillsarena’s tests have been used throughout the organisation for all levels of recruitment up to the most senior and have been very well received. The response to the tests has been overwhelmingly positive. All of our recruitment managers are absolutely delighted.
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