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Why you need an In Tray Exercise?

This style of test is a business simulation to see how a candidate will deal with a real work scenario by testing their ability to process information quickly, analyse problems and how they then take action or make a decision to manage their time effectively. An In Tray Exercise, sometimes called an ‘e tray exercise’, is aimed at any form of job role.

Download the In Tray Exercise Test FactFile for further information.

Overview of Test

This test is designed to simulate an everyday working environment by testing a candidate’s ability to recognise priority tasks and organise their workload and work-flow accordingly. For example returning from a holiday or break and the individual is required to catch up on the work which has built up.

Candidates are required to show they can multitask by prioritising the correspondences, writing a free text draft response and provide reasoning for prioritising the tasks in their respective positions. At Professional level the difficulty of the task is raised by increasing the complexity of the scenario presented, the quantity of text presented and language used.

This assessment contains open questions and is manually marked by the administrator – candidate’s answers are subjective to an organisations requirement. Each question is marked by an administrator in context. Therefore, you have the ultimate control over what constitutes an appropriate response and score to the given scenario.

Recommended Applications

An essential test that can be applied to all job roles where individuals are required to show multi-tasking abilities.


Find out more on In Tray Exercise pricing,
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In Tray Exercise Test FactFile


Key skills measured:
  • Planning
  • Organising
  • Written communication
  • Deduction
  • Communication Skills
Complementary Tests:
In-Tray Exercise Sample Report

Sample In-Tray Exercise report

Sample In Tray Exercise report to get a feel for the type of analysis you can receive from a candidate taking this test.

Report clearly shows the candidate’s percentage score, as well as giving them a percentile score against others in your organisation and worldwide.

Require bespoke adjustments to these tests?

All assessments can be adjusted to meet your specific needs. Bespoke activities often include the addition of organisation specific questions relating to specific software, company policies and procedures as well as the removal of questions if required.

To find out more about our bespoke assessments, click here.

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