Why you need an In Tray Skills Test
This style of test is a business simulation to see how a candidate will deal with a real work scenario by testing their ability to process information quickly, analyse problems and how they then take action or make a decision to manage their time effectively. An In Tray Exercise, sometimes called an ‘e tray exercise’, is aimed at any form of job role.
Overview of a In Tray Test
This test is designed to simulate an everyday working environment by testing a candidate’s ability to recognise priority tasks and organise their workload and work-flow accordingly. For example returning from a holiday or break and the individual is required to catch up on the work which has built up.
Candidates are required to show they can multitask by prioritising the correspondences, writing a free text draft response and provide reasoning for prioritising the tasks in their respective positions. At Professional level the difficulty of the task is raised by increasing the complexity of the scenario presented, the quantity of text presented and language used.
This assessment contains open questions and is manually marked by the administrator – candidate’s answers are subjective to an organisations requirement. Each question is marked by an administrator in context. Therefore, you have the ultimate control over what constitutes an appropriate response and score to the given scenario.
An essential test that can be applied to all job roles where individuals are required to show multi-tasking abilities.