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Why you need In-Tray skill tests?

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload and work-flow accordingly. Candidates are required to multitask by prioritising the correspondences, writing a free text draft response and providing reasoning for their response. This assessment contains open questions and is manually marked by the administrator.

Overview of Test

Candidate’s answers are subjective to an organisations requirement. Each question is marked by an administrator in context. Therefore, you have the ultimate control over what constitutes an appropriate response and score to the given scenario. This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload and work flow. Candidates are required to multitask by prioritising the correspondences, writing a free text draft response and provide reasoning for prioritising the tasks in their respective positions. At Professional level the difficulty of the task is raised by increasing the complexity of the scenario presented, the quantity of text presented and language used.

Customer benefits?

Provides the facility to assess an individual’s business understanding and prioritisation skills. It also allows you to see how a candidate constructs sentences and their personal style. The tests provide you with a clear and comparable output for each candidate.

Candidate benefits?

Assigning the appropriate subject assessment to the candidate minimises the length of the assessment, eliminates the need for the candidate to have to answer unnecessary/unrelated questions and ensures the results presented are accurate to that subject being measured.

Any difficulty levels?

CORE In this test candidates are required to demonstrate the ability to allocate time appropriately by prioritising a set of 5 short correspondences and drafting a reply. A candidate taking the Core level of a test is expected to have subject knowledge aligned to a higher level GCSE graduate.

PROFESSIONAL In this test candidates are required to demonstrate the ability to allocate time appropriately by prioritising a set of 7 long correspondences and drafting a reply to each correspondence. The Professional level builds on Core by increasing the number of questions asked, the complexity of the scenario, time pressure and the length of the correspondences. A candidate taking the Professional level of a test is expected to have subject knowledge aligned to an A-Level graduate.

Key skills measured:
  • Planning
  • Organising
  • Written communication
  • Deduction
  • Prioritisation
  • Business etiquette
Assessments available:
  • Clerical Intray
  • Management Intray

Downloads:

In-Tray Test FactFile

[Download]

Require bespoke adjustments to these tests?

All assessments can be adjusted to meet your specific needs. Bespoke activities often include the addition of organisation specific questions relating to specific software, company policies and procedures as well as the removal of questions if required.

To find out more about our bespoke assessments, click here.

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What Clients Say About Us
Skillarena have given us a fresh perspective on our workforce and the motivation to build upon attracting the right people through an engaging employer brand.
Alison Tookey Employee Relations Advisor, Home Retail Group
Choosing Skillsarena was the best business decision we made, the system is slick and easy to use, our business processes are faster and I recommend the company when speaking to other about their recruitment problems.
Alan Blake Managing Director, Secom Plc
Skillsarena’s tests have been used throughout the organisation for all levels of recruitment up to the most senior and have been very well received. The response to the tests has been overwhelmingly positive. All of our recruitment managers are absolutely delighted.
Mark Gillmam Recruitment Business Partner, Southern Housing