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Why you need Retail skill tests?

Recruiting for values is proving to be increasingly important, our culture and scenario based tests not only set the scene of a retail role, but also focus on the candidate’s decision making ability. If you’re hiring for a position in a Retail-related role then our pre-employment assessments such as Culture, Health & Safety, Stock Control and other tests within the module are exactly what you need to ensure your job applicants have what it takes before you hire them.  It’s fast, efficient and will give you confidence to make a smarter hiring decision. Or do you want to re-train your existing employees? Provide them with the relevant skills they need to improve their day-to-day work.

Overview of Tests

A variety of Retail specific tests to assess a candidate’s ability to handle real life retail scenarios. Ranging from defining a retail culture and providing an outline of what to expect in this environment to answering scenario based questions and ranking the most appropriate to least appropriate actions. The retail module allows you to test candidates on industry specific scenarios, and provides a true reflection of the candidate’s ability in the industry.

Customer benefits?

Allows you the chance to see how a candidate would approach retail specific scenarios. By asking questions on real life events provides a true reflection of how somebody would operate in this industry. It also allows the candidate to demonstrate any retail knowledge, gained from previous roles. The tests provide you with a clear and comparable output for each candidate.

Candidate benefits?

Assigning the appropriate subject assessment to the candidate minimises the length of the assessment, eliminates the need for the candidate to have to answer unnecessary/unrelated questions and ensures the results presented are accurate to that subject being measured.


Find out more on the Retail module pricing,
benefits &
 a demo for your company

Assessments available:
Key skills measured:
  • Retail Knowledge
  • Customer Service
  • Attention to Detail
  • Decision making
  • Prioritisation
  • Health and Safety


Retail Module FactFiles Collated


Retail culture test

Retail Culture

Designed to test candidates on the culture and values & attitudes expected in the retail roles.  They will be asked if they can comply with the company’s cultures.

Retail customer service test

Retail Customer Service (scenario based)

Designed to assess an individual’s ability to prioritise the most appropriate response to a customer’s requests in a customer focused Retail setting.

retail health & safety test

Retail Health & Safety

Designed to test an individual’s knowledge of how to prevent personal injury and select appropriate equipment for health & safety in a retail environment.

Retail in-tray test

Retail In-tray Exercise

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload and work flow within the retail sector.

Retail stock control test

Retail Stock Control

Designed to test an individual’s ability to recognise difference and match information across a range of number and letter sequences which can be used in a store or warehouse stock take environment.

Next steps….

Do you feel our Retail Industry tests and assessments could be beneficial to your company?

Why not get in contact for further information or on pricing, either through our contact form or by calling 0203 693 2201.

Require bespoke adjustments to these tests?

All assessments can be adjusted to meet your specific needs. Bespoke activities often include the addition of organisation specific questions relating to specific software, company policies and procedures as well as the removal of questions if required.

To find out more about our bespoke assessments, click here.

Our Customers Include
What Clients Say About Us
Skillarena have given us a fresh perspective on our workforce and the motivation to build upon attracting the right people through an engaging employer brand.
Alison Tookey Employee Relations Advisor, Home Retail Group
Choosing Skillsarena was the best business decision we made, the system is slick and easy to use, our business processes are faster and I recommend the company when speaking to other about their recruitment problems.
Alan Blake Managing Director, Secom Plc
Skillsarena’s tests have been used throughout the organisation for all levels of recruitment up to the most senior and have been very well received. The response to the tests has been overwhelmingly positive. All of our recruitment managers are absolutely delighted.
Mark Gillmam Recruitment Business Partner, Southern Housing

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