What is a Situational Judgement Test?
Often abbreviated to “SJTs”, a Situational Judgement Test is a type of psychological test measuring an individual’s behaviour and attitudes to work-related scenarios and assess how they approach situations encountered in the workplace.
These scenarios are reflective of a real-life aspect of a job, and require the individual to judge which is the most effective course …Read More
If as an Employer you use GCSE grades to assess applicants for your business, then you will need to be aware of the new GCSE grading change implemented this year and adjust your hiring process accordingly.
Last week saw the first batch of GCSE students receive their results with the new numerical grading system. Previously the standard grading system was a …Read More
A bad hire costs a business on average £8,200, rising to £12,000 for senior managers or directors, states CIPD.
When it is time to fill a vacancy in your organisation, you want to be sure that the person you recruit is the right one for the job. Recruiting staff is a costly exercise so getting the hire wrong does not just …Read More
A third of companies are concerned about young people’s attitude to work, states the Daily Mail.
Graduates can’t cope with office life after leaving the world of schooling. The 2017 UK University Graduate Employment Study by Accenture Strategy, found that almost three-quarters (71 per cent) of recent graduates believe they are underemployed, raising concerns that their expectations are out of touch …Read More
A Psychometric Test is a way of measuring an individual’s personality profile, mental capabilities and behavioural style.
Initially psychometric tests were designed for educational and psychological situations only. However, psychometric assessments are today also used by employers to choose the best candidates for a job, by determining their suitability for the role based on the required personality characteristics. These assessments can …Read More
What is 360 Degree Feedback?
360 Degree Feedback is a method of performance appraisal allowing employees to receive feedback from a variety of people who work not only in their own team, but also in the working environment around them.
This could include:
Managers and other superiors
Direct reports and other subordinates
Colleagues and peers
Customers and suppliers, if applicable
The aim of …Read More
There are many ways in which your company will benefit from providing employees with Microsoft Office training. These tests can be used throughout the full employee life cycle – starting with recruiting or providing new recruits with the right skills; fill in gaps in existing employee’s knowledge; or even help prepare more established employees for promotion by providing them with …Read More
Not surprisingly, Call Centre attrition or staff turnover rates are extremely high compared to other industries. According to EvaluAgent, in 2016 the average employee turnover rates have risen to 24-26% vs. 15% across over industries in the UK. The 2015/2016 edition of Contact Babel’s operational benchmarking report, state that outbound contact centres’ mean absence rates are almost 50% higher than …Read More
We are very excited to announce that we are adding new assessments to our suite of online skills tests! One brand new assessment is Call Centre Audio that falls under our Call Centre Module; the other assessments are upgrades to existing, focussing on data entry, audio typing and speed typing and fall under our popular Clerical suite- enhancing the module further.
With the University academic year coming to a close in June, it’s that time of year again when Graduates are on the hunt for that first job! And Graduates have never had it better as 2017 is expected to be the fifth consecutive year that graduate vacancies have grown. So is your company ready to recruit the best Graduate applicants out there?