A Psychometric Test is a way of measuring an individual’s personality profile, mental capabilities and behavioural style.
Initially psychometric tests were designed for educational and psychological situations only. However, psychometric assessments are today also used by employers to choose the best candidates for a job, by determining their suitability for the role based on the required personality characteristics. These assessments can …Read More
What is 360 Degree Feedback?
360 Degree Feedback is a method of performance appraisal allowing employees to receive feedback from a variety of people who work not only in their own team, but also in the working environment around them.
This could include:
Managers and other superiors
Direct reports and other subordinates
Colleagues and peers
Customers and suppliers, if applicable
The aim of …Read More
There are many ways in which your company will benefit from providing employees with Microsoft Office training. These tests can be used throughout the full employee life cycle – starting with recruiting or providing new recruits with the right skills; fill in gaps in existing employee’s knowledge; or even help prepare more established employees for promotion by providing them with …Read More
Not surprisingly, Call Centre attrition or staff turnover rates are extremely high compared to other industries. According to EvaluAgent, in 2016 the average employee turnover rates have risen to 24-26% vs. 15% across over industries in the UK. The 2015/2016 edition of Contact Babel’s operational benchmarking report, state that outbound contact centres’ mean absence rates are almost 50% higher than …Read More
We are very excited to announce that we are adding new assessments to our suite of online skills tests! One brand new assessment is Call Centre Audio that falls under our Call Centre Module; the other assessments are upgrades to existing, focussing on data entry, audio typing and speed typing and fall under our popular Clerical suite- enhancing the module further.
With the University academic year coming to a close in June, it’s that time of year again when Graduates are on the hunt for that first job! And Graduates have never had it better as 2017 is expected to be the fifth consecutive year that graduate vacancies have grown. So is your company ready to recruit the best Graduate applicants out there?
Today is National Smoke and Mirrors day. Smoke and Mirrors is a popular idiom for deceptive behaviour, or an action with an insubstantial explanation or description. Although the source of the name is from magicians due to their many illusions, the candidates you are hiring could be hiding behind smoke and mirror descriptions on their CVs, based on the fact they can write anything and may not be questioned on it, even if what they’re claiming isn’t necessarily the truth. But how can you tell if they are actually able to do all the things they say they can?
Over the weekend, one of the most highly anticipated boxing matches took place between former heavyweight champion David Haye and WBC cruiserweight champion Tony Bellew, which saw Haye defeated and left people questioning what his next career move will be.
We are so excited to launch our brand new feedback and performance tool for improving staff appraisals and encouraging individual development; Performance 360. This launch is the latest in a series of new products we’re bringing to the market during 2017.