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Nowadays, the prominence of technology in our lives means you’ve probably got the basic digital skills required to work in administration – whether you’ve had a job in the industry before or not.

These basic skills could include daily tasks such as being able to send emails, using Microsoft Office or sharing documents with your co-workers.

But in the age of technology, you’ll want to build on these skills and show potential employers how you can add even more value to their business.

That’s why we’ve put together this guide to share with you the five digital skills that can help to boost your admin CV – and how to learn them:

what are admin typing skill tests

1. Touch typing

It’s safe to assume that if you’re going into an admin role, you know how to use a keyboard – in fact, you might even be able to type at a very impressive rate.

But gaining an actual touch-typing qualification can be a highly beneficial way to prove your skills on your CV and gain senior admin positions. Bear in mind many organisations use typing tests when recruiting for admin roles.

You can find touch typing training courses for as little as £14 online – and you can work through most of these at your own pace.

microsoft outlook test

2. Calendar software

Gone are the days when administrators used a physical diary on their desk. Nowadays, not only are diaries managed through the computer, but shared calendar apps mean you can manage more than one person at a time.

For this reason, it’s important that you understand how this type of software works. The most popular are usually Google Calendar and Microsoft Outlook, so these are a good place to start.

There are numerous blog posts, articles and even tutorial videos out there that you can choose from to help you understand how to use these platforms.

Once you’ve mastered the basics, you can safely list your chosen software on your CV and get stuck right in, problem-free, when you land a new role!

admin content creation

3. Content creation skills

This might seem like an odd addition to the list – after all, why do administrators need to worry about content creation?

But the truth is, having these skills means you might be entrusted with more responsibilities, mainly in the way of marketing – particularly when working for smaller sized businesses. This, in turn, could land you a promotion or help you to take the next step in your career.

Content creation can be a broad subject though. It covers everything from writing a blog post to making a YouTube video. But don’t panic, you don’t need to be able to do it all!

The best place to start is with some of the basic (and completely free!) digital marketing online courses, such as Google Digital Garage or HubSpot.

What’s more, if you do any sort of content creation in your spare time, it’ll make a great addition to your CV. For example, by creating your own blog, you can showcase your ability to write and communicate effectively through content.

Microsoft excel test

4. Advanced Excel

Excel can be used for so many administrative tasks and is a great program to include on your CV. But why not take it to the next level and do an advanced Excel course? It could seriously boost your admin CV.

Companies such as Udemy and QA have several online courses available to help build upon your excel skills – some at very reasonable prices.

Being able to prove you’ve not only good a good knowledge of Excel, but that you’ve taken it one step further, can really help you to stand out from other applicants.

why should i use a microsoft excel test

5. Customer Relationship Management (CRM)

A CRM helps to manage interactions with customers and potential customers, automating processes that could have previously taken administrators hours to complete.

There are a number of different types of CRM, but there are also several useful free online guides to help you get to grips with them. You could simply start by researching the CRM your current employer uses – you’ll likely find that you pick up some handy tricks and shortcuts!

You might also choose to take an expert-led CRM course. There are a handful to choose from online and you might want to specialise in a specific CRM platform. This way, you can essentially namedrop the programs you can use on your CV – hard skills like this are a huge selling point.


Are you ready to boost your admin CV?

The world is becoming more digitally-focused by the second, so building your digital skills is an effective way to future-proof your career.

While this might all seem a little overwhelming, thanks to the internet you have thousands of online courses, qualifications, articles and tutorials at your fingertips to help you boost your digital know-how.

Taking the initiative to build upon your digital skills in relation to administrative roles, is bound to impress employers, help you to land promotions and boost your candidacy for senior roles.


Guest  Post. Andrew Fennell is the founder of CV writing advice website StandOut CV – he is a former recruitment consultant and contributes careers advice to websites like Business Insider, The Guardian and FastCompany.