Candidate Support

Helping you get the assessments done and making you shine

Your Checklist

We can help but please go through the checklist below before doing so. 

Candidate support checklist

1

Access and Password

I have Cut and Paste the details from the invitation email or, used the phonetic alphabet description (in the invitation) to ensure the right details are being entered.

Candidate support checklist

2

Stable Internet

I have a stable internet connection. I am using a wired connection to the router if my wireless connection is unreliable or have tried at another location.

Candidate support checklist

3

FAQ

I have read the FAQ’s  

Contacting us

EMAIL: support@skillsarena.com

Prefered

PHONE: 0203 693 2205

Opening Hours 09:00 – 17:00 GMT

In order for us to help in the fastest time possible, please ensure you explain clearly what you would like help with and/or detail errors you are experiencing and provide screen shots.