Retail In Tray Skill Tests

industry specific skills tests, retail employment tests, retail culture skill tests, retail in tray skill tests

Why you need Retail In Tray Skill Tests

Recruiting for values is proving to be increasingly important, our culture and scenario-based tests not only set the scene of a retail role, but also focus on the candidate’s decision making ability.

If you’re hiring for a position in a Retail-related role then our pre-employment assessments such as the Retail In tray  skill tests and other tests within the module are exactly what you need to ensure your job applicants have what it takes before you recruit them.

It’s fast, efficient and will give you confidence to make a smarter hiring decision.

Or do you want to re-train your existing employees? Provide them with the relevant clerical skills they need to improve their day-to-day work.

Overview of Retail In Tray Skill Tests

The Retail In Tray Skill Tests simulate an everyday retail environment by testing an individual’s ability to recognise priority tasks and subsequently organise their workload and work flow. Candidates are required to multitask by prioritising the correspondence, write free text draft responses and provide reasoning for their prioritisation.

Candidates answers are subjective to an organisation’s requirement. Each question is marked by an administrator in context giving you ultimate control over what constitutes an appropriate response and score to the given scenario. Candidates are presented with seven questions to complete within 45 minutes. Skipped or missed questions will result in no points being awarded.

Sample Question:

You have recently been appointed as the Store Manager of a busy shop in the town centre. Please read the following document for further information:

Job Role Background Information

You have several tasks which need to be completed. The information is contained in the five documents below. You will need to prioritise the documents and give an appropriate response to each of the scenarios. The documents are presented in a variety of formats as you would expect to find in a retail environment.

Customer Complaint
Floor Plans / Delivery
Team Meeting
Staff Absence
Voicemail from Area Manager

Require Bespoke Adjustments to these Tests?

All assessments can be adjusted to meet your specific needs. Bespoke activities often include the addition of organisation specific questions relating to specific software, company policies and procedures as well as the removal of questions if required.

To find out more about our bespoke assessments, click here.

Contact Us
To find out more about our Retail In Tray Skill Tests, fill in the form below or call us on 0203 693 2201

What tests/products are you interested in?

Are you a robot?

Contact preferences:

Customer Testimonials
  • British Board of Film Classification
    "We are currently in the early stages of using the Team Communication Training product. It’s fascinating to see the results of the research. It will be a very useful tool for creating teams for specific products. Skillsarena provide fantastic customer service."
  • Southern Housing Group
    “Skillsarena’s tests have been used throughout the organisation for all levels of recruitment up to the most senior and have been very well received. The response to the tests has been overwhelmingly positive. All of our recruitment managers are absolutely delighted.”
  • Business Process Outsourcing
    “The bespoke test that Skillsarena created for us was a highly effective solution to a big problem. Our client was delighted with the outcome of the project.”
  • Home Retail Group
    “Our aim is to be the preferred local employer, by attracting the right people to work in our top performing call centre of which we are immensely proud. Skillsarena have given us a fresh perspective on our workforce and the motivation to build upon attracting the right people through an engaging employer brand.”
  • Family Mosaic
    “Choosing Skillsarena was the best business decision we made, the system is slick and easy to use, our business processes are faster and I recommend the company when speaking to others about their recruitment problems”.
  • Knight Frank
    “Some of the benefits of using a Skillsarena testing package include its simplicity, the ability to use it remotely and of course its competitive pricing. Knight Frank is extremely happy with the service. Skills testing is a useful tool when setting apart candidates during the recruitment process.”
  • Aster Group
    “Skillsarena was chosen because the assessments administered allowed us to track user actions in a simulated environment rather than simply offering multiple choice”
  • Edge Hill University
    “Character DNA has been highly effective at ensuring we appoint individuals into the organisation that can contribute to our positive and engaging culture”
  • SECOM Plc
    “Since engaging Skillsarena, the team and their assessments, we now have the evidence to ensure the candidates we interview have the skills we needed to perform the job.”

What tests/products are you interested in?

Are you a robot?

Contact preferences: