Housing Management

Everything you need to know.

A suite of assessments tailored to roles in property and housing management. As well as specific, job-related staff culture, values and attitudes tests, this collection of pre-employment tests also contains a customer complaints email test. This assessment is designed to assess your candidates' ability to draft a professional and effective email response to a customer complaint.


Designed to test candidates on the culture and values & attitudes expected in the role. Candidates are presented with a variety of questions in a ‘yes or no’ format. They will be asked if they can comply with the company’s cultures.

Values and Attitude

Designed to test an individual’s ability to prioritise scenarios. Candidates are presented with a scenario and a number of possible options. Their task is to rank each option presented for its effectiveness from most inappropriate to most appropriate.

Situational Judgement

Designed to test an individual’s ability to draft an email response to a customer’s complaint. The candidate will have to free hand structure and write an appropriate response.

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