In-Tray

Everything you need to know.

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload within the retail sector. This may include calculating stock prices and other costs, organising the duties of retail employees and tracking sales KPIs alongside basic administrative duties. This test would be particularly useful when recruiting managers and for administrative roles for your retail store. Candidates are allocated 45 minutes to answer 7 in-tray skills assessment questions.

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload and work flow within the retail sector. Candidates are required to multitask by prioritising the correspondents, writing a free text draft response and providing reasoning for prioritising the tasks in their respective positions.

Candidates answers are subjective to an organisations requirement. Each question is marked by an administrator in context. Therefore, you have the ultimate control over what constitutes an appropriate response and score to the given scenario. Candidates are presented with 7 questions to complete within 45 minutes. Skipped or those that are missed will result in no points being awarded.

Skills Measured

  • Organisation
  • Communication
  • Persuasive Writing
  • Customer Service

In-Tray

Course Features

  • Practice test available
  • Randomised presentation
  • 45 minutes available
  • 45 minutes average completion time
  • 7 questions presented
  • 7 questions in pool
Get Started with Skillsarena

Get started

Create your FREE account

We provide a self-service system that will help us to get your Skillsarena profile up and running as quickly as possible. Alternatively, receive an immediate response by giving us a call on 0203 693 2201, or by emailing us at sacontact@skillsarena.com

Get a FREE Account