Microsoft Outlook

Everything you need to know

Designed to test an individual’s ability to perform tasks within a simulated Microsoft Office Outlook environment. The simulated test platform is designed to closely mimic the look, feel and functionality of the original software. The functionality is fair to candidates in that it allows the tasks to be completed in a familiar way using menus, buttons, left clicks, right clicks and keyboard shortcuts in a way that they are most accustomed.

Candidates are presented with 15 questions to complete. Each question is assigned an allocated time to complete; typically 60-80 seconds, depending on the complexity of the question presented. The candidate’s responses are automatically marked and a point is awarded for each correctly answered question. Skipped questions or those that are not taken will result in no point being awarded.

Practice Test Available

Randomised Presentation

20 Minutes Allowed

15 mins average completion time

15 questions presented

80 questions in pool

3 Levels Available

Basic

In this test candidates are required to understand the principles of Microsoft Outlook and demonstrate they are able to competently navigate the software, send and receive email, create new appointments and perform essential
and common daily tasks.

This level is appropriate for a candidate who uses MS Outlook daily as a basic personal information manager and communication application and has access to assistance if required.

Intermediate

In this test candidates are required to understand the concept of Microsoft Outlook and demonstrate they are able to perform tasks which are required frequently for more advanced users.

This level is appropriate for a candidate who may export information to other programs, need to prioritise email, customise categories and use Outlook for diary management.

Expert

In this test candidates are required to be highly proficient in using Microsoft Outlook and demonstrate they are able to change permission settings, display an understanding of advanced automation, configuring advanced settings
to personal preferences and using advanced calendar functions. This test builds on Core by increasing the rarity of the tasks tested and the depth of knowledge required to complete the task within the given time.

This level is appropriate for a candidate who is expected to use MS Outlook autonomously and understand the majority of tools available.

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