Retail Skills Test

Working in retail requires a diverse range of skills, from cash handling and customer service to inventory management. At Skillsarena, we provide various skills tests to help you assess candidates' abilities in these crucial areas, ensuring that you hire the most qualified individuals for your retail team.

Avoid mis-hires with premium retail skill tests

Our retail assessments are used by many employers throughout the UK to evaluate candidates' suitability for various roles, ranging from customer service representatives and sales associates to retail supervisors and store managers. As these tests assess key skills needed for success in the retail industry, they allow employers to make informed hiring decisions and build a skilled, customer-focused team.

There’s no need to waste time interviewing candidates who may not possess the essential skills required for the job. With our retail assessment test, employers can quickly identify suitable candidates, helping to streamline the hiring process.

Retail staff
Store Manager
Store Assistant

Retail assessment test

At Skillsarena, we offer a series of tests which have been designed specifically for individuals who will be working in a retail environment. These include Situational Judgement tests, Stock Control tests and In-Tray tests. Whatever retail role you’re recruiting for, our tests are the ideal tool for identifying candidates with the necessary skills.

Situational Judgement Test

15 Mins

Situational judgement tests (or SJTs) provide an easy and effective way to assess your current or prospective employees' competency for retail customer service.

Discover More

Stock Control

15 Mins

Designed to test an individual’s ability to recognise differences and match information across number and letter sequences which can be used in a stock take environment.

Discover More

In-Tray

45 Mins

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload within the retail sector.

Discover More

Culture

15 Mins

This assessment is designed to test and measure how well a candidate would align with the culture, attitudes and values expected within your retail store.

Discover More

Hundreds of pre-built tests available
Excellent UK customer service team
Seamless software integrations

Full Microsoft application simulations
Industry specific skills testing
New! video interviews

What do retail skills tests involve?

If you’re looking for an assessment test for retail jobs, look no further than Skillsarena. Our tests provide valuable insight into the skills and knowledge of candidates who are applying for roles within your organisation. Whether you’re recruiting for a sales associate or a store manager, a retail skills test can serve as a key part of the hiring process.

Our retail skills tests are designed to simulate an everyday working environment, enabling you to accurately assess whether candidates possess the required expertise for the position they’re applying for. All tests are carried out online, which is highly convenient not just for candidates, but for employers too. Results can be accessed instantly, enabling hiring decisions to be made swiftly.

Why should I use a retail skills test?

More and more employers are using an assessment test for retail jobs. Not only does it help to ensure candidates possess the necessary competencies for the roles they’re applying for, but it also streamlines the hiring process by ensuring that only the by ensuring that only the best applicants move on to the interview stage, saving time and resources for both employers and candidates.

Streamline and improve your application process: When used at the first stage of application, these aptitude tests allow you to streamline the candidate pool, limiting the application process to only the most skilled and capable candidates. This acts as an efficient form of pre-employment candidate screening.
A cost and time-effective way of recruiting: Skills tests allow employers and hiring managers to select the most highly-skilled and proficient employees from their talent pool by comparing the total scores of their test takers. Employers can advance the top-scoring applicants to the next round of recruitment (such as an in-person assessment centre or interview) and, in doing so, are more likely to recruit the most desirable and skilled candidates. This is a much more cost and time-effective way of recruiting and allows you to quality control your workforce.