Retail skills tests

Working in retail requires a diverse range of skills. Unfortunately, not every applicant has the aptitude, personality or skill set to be successful in a retail, sales or customer service role.

Retail skills tests

Skills tests allow employers and hiring managers to select the most highly-skilled and proficient employees from their talent pool by comparing the total scores of their test takers.

Our retail-focused skills tests allow you to seamlessly sift through high volumes of applicants and find the ones who are a perfect fit for your retail job opening. 

  • Retail staff
  • Store Manager
  • Store Assistant

Skills Tests

These are a series of tests which have been designed specifically for individuals who will be working in a retail environment.

Situational Judgement Test

15 Mins

Situational judgement tests (or SJTs) provide an easy and effective way to assess your current or prospective employees' competency for retail customer service.

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Stock Control

15 Mins

Designed to test an individual’s ability to recognise differences and match information across number and letter sequences which can be used in a stock take environment.

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In-Tray

45 Mins

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload within the retail sector.

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Culture

15 Mins

This assessment is designed to test and measure how well a candidate would align with the culture, attitudes and values expected within your retail store.

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  • Hundreds of pre-built tests available
  • Excellent UK customer service team
  • Seamless software integrations
  • Full Microsoft application simulations
  • Industry specific skills testing
  • New! video interviews
Retail

What are retail skills tests?

These are a series of tests which have been designed specifically for individuals who will be working in a retail environment.

They assess key skills required within a retail sales role including customer service, verbal communication skills, basic retail maths, stock control and personality fit.

This allows an employer or hiring manager to make quick, informed decisions about the skills levels within their applicant pool and select the highest performing candidates to progress to the next stage of recruitment. 

Why should I use a retail skills tests?

Pre-employment retail aptitude tests allow you to easily assess and evaluate the knowledge, skills and aptitude of the applicants applying for your retail role.

Streamline and improve your application process

When used at the first stage of application, these aptitude tests allow you to streamline the candidate pool, limiting the application process to only the most skilled and capable candidates. This acts as an efficient form of pre-employment candidate screening.

A cost and time-effective way of recruiting

Skills tests allow employers and hiring managers to select the most highly-skilled and proficient employees from their talent pool by comparing the total scores of their test takers. Employers can advance the top-scoring applicants to the next round of recruitment (such as an in-person assessment centre or interview) and, in doing so, are more likely to recruit the most desirable and skilled candidates. This is a much more cost and time-effective way of recruiting and allows you to quality control your workforce. 

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