+44 (0)203 693 2201 info@skillsarena.com

Assessments Available

Customer Service
Situational Judgement

Designed to assess an individual’s ability to prioritise the most appropriate response to a customer’s request in a customer focused Retail setting.


Designed to test candidates on the culture and values & attitudes expected in the retail roles. They will be asked if they can comply with the company’s culture.

Health and Safety

Designed to test an individual’s knowledge of how to prevent personal injury and select appropriate equipment for health & safety in a retail environment.


This test simulates as everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload within the retail sector.

Stock Control

Designed to test an individual’s ability to recognise differences and match information across number and letter sequences which can be used in a stock take environment.

What are Retail Skill Tests?

These are a series of tests which have been designed specifically for individuals who will be working in a retail environment.

These pre-built assessments enable you to identify and evidence candidate skills required to work in a retail setting.

The module is made up of various tests which assess a candidates skills in stock control, health & safety, dealing with customers and managing their workflow. All our retail tests can be tailored to individual organisations if required.

The testing process is fast, efficient and will give you confidence to make smarter hiring decisions.

Why should I use Retail Skill Tests?

If you’re hiring for a position requiring skills specifically for a retail environment the our Retail Skill Tests are for you. You can choose between the Retail Culture Skill Test, Retail Customer Service Skill Test, Retail Health & Safety Skill Test, Retail In Tray Skill Test or the Retail Stock Control Skill Test. Or you can use all the skill tests within this module.

All of our tests within the Retail module allow you to be certain that your job applicants have what it takes before you hire them.

To see the tests in action, you can arrange a free demo. Did you know we offer a large selection of other Skill Tests? For further information view  our complete library of skill tests.

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