Everything you need to know.

This test simulates an everyday working environment by testing an individual’s ability to recognise priority tasks and organise their workload and work flow within the retail sector. Candidates are required to multitask by prioritising the correspondents, writing a free text draft response and providing reasoning for prioritising the tasks in their respective positions.

Candidates answers are subjective to an organisations requirement. Each question is marked by an administrator in context. Therefore, you have the ultimate control over what constitutes an appropriate response and score to the given scenario. Candidates are presented with 7 questions to complete within 45 minutes. Skipped or those that are missed will result in no points being awarded.

Skills Measured

01 Organisation
02 Communication
03 Persuasive Writing
04 Customer Service
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