360 Degree Feedback

360 degree feedback
what is 360 degree feedback?

What is 360 Degree Feedback?

360 degree feedback is a method of performance appraisal.

The process allows employees to receive feedback from those who work not only in their own team, but also around them. These can include managers, peers, direct reports and/or customers

Traditional feedback is typically top down. Over recent years, much has been written about the decline of this typical  performance appraisal. People Management have quoted that just 4% of HR leaders feel that their appraisal processes is effective.

For further information watch our 360 degree feedback video.

what does 360 degree feedback measure

What does a 360 Feedback Tool measure?

This tool gives valuable insight into a range of measures that employees can benchmark against their self-perception. These include behaviours & competencies, perception of others, character, the ability to be a team player and leadership effectiveness.

In the style of a questionnaire, the 360 feedback tool presents a consistent set of questions about the employee to each respondent. They are designed to measure an employees strengths and weaknesses.

Most questionnaires are based on a set of competencies or behaviours defined by you. The questions then measure how well the person performs in those areas.

With 360 Degree Feedback you will

360 degree feedback

Why is 360 Feedback an effective approach?

The aim of this more rounded approach is to give an employee a broader understanding of what they do well plus opportunities for improvement. This ultimately helps make performance management a more effective, more objective and fairer process.

360 reviews provide superior information about an individual’s skills, performance and working relationships with others compared to the more usual appraisal formats that are normally based on a line manager’s assessment.

Manager feedback certainly has a use in understanding areas of improvement in order to progress further in a role and perhaps push for promotion, but to truly develop, having all-round feedback appraisal from others is essential.

In large organisations, managers may not fully understand the contribution of each of the people they manage, so obtaining a wider range of information can form a more accurate picture of performance.

Receiving feedback from subordinates can help to motivate that individual to address areas of weakness in terms of mentoring, training and providing support to lower-level employees.

Knowing how well they are doing with regards to customers and suppliers can help with their customer service skills.

Getting a broader overview of how other colleagues and peers perceive how an individual is performing can also help in terms of sharing ideas that work well for others.

Great leaders and managers embrace continuous feedback and development.

360 degree feedback

360 Degree Appraisal Outcomes

To summarise, the outcome of employing a 360 feedback tool is for staff to understand their strengths and weaknesses and to challenge a recipient’s self perception of their skills and performance.

Results from the feedback can help identify differences between the way the individual sees themselves against how they are perceived by others.

Contact Us
For further information on 360 Degree Feedback, please complete the form below or call +44 (0)203 693 2201

What tests/products are you interested in?

How would you like to be contacted? PhoneEmail

Contact preferences:

Customer Testimonials
Read what some of our customers have to say about us